Since 1977, King Living has been a leader in quality Australian design, continually pushing the boundaries of innovation in furniture. Designed to evolve with contemporary lifestyles and last for generations, our products combine technology, innovation and traditional craftsmanship.

A family-owned company headquartered in Sydney, King Living is now a global brand operating across Australia, New Zealand, the United Kingdom, Canada, the United States, Singapore, Malaysia, China and Thailand.

At King Living, we create simplicity and balance in both our living spaces and our work environment.

The Opportunity

We are seeking an organised and committed leader to join our Westfield White City Showroom as Assistant Showroom Manager. Reporting to the Showroom Manager, you will play a key role in daily showroom operations and in achieving commercial targets.

To be successful in this role, you will be passionate about our products, have a flare for design and through ongoing product training, will use your product knowledge to provide a customised solution to suit customers’ home, family, and lifestyle. You will actively support the development of a high-performing team in a premium retail environment.

As a King Living brand ambassador, you demonstrate energy, initiative and a strong customer service mindset.

Responsibilities

• Assisting the Showroom Manager with the daily operation of the showroom according to King Living standards, following policies and procedures including WHS
• Supporting daily showroom team meetings to provide updates on pricing, packages, product changes, sales targets, and promotions
• Working closely with the team to optimise turnover, to present the store and our product to the highest standard and to provide outstanding customer service
• Effectively manage the sales team to achieve business goals, whilst facilitating ongoing product and sales training, and building a strong, collaborative culture
• Complete showroom rosters three months in advance (considering employee availability & leave requirements, as well as rostering high performers at peak periods) and communicate to all showroom employees.
• Liaise and help to facilitate the smooth running of changeovers for campaigns working closely with the visual merchandising team
• Establish and build customer relationships, and manage and resolve all customer complaints as required
• Ensure all marketing material is set up in line with Marketing and Brand requirements including window decals and POS Be aware of competitor product offerings and promotion.

About You

• Previous experience in a similar role managing within a premium brand (preferred)
• Strong mentoring and coaching leadership style to promote, motivate and build a cohesive team culture
• Demonstrated leadership in organising and managing a team, performance management, selling skills, visual merchandising, operational routines, and IT systems
• Ability to understand store budgets, to effectively run an operational store
• High attention to detail and able to problem solve, negotiate and influence to resolve issues, and think on your feet to deliver the best outcome to your team and customers
• Experience working with textiles, furniture design or Interior Design (advantageous)
• A team player who is flexible, and adaptable to assist the greater team when required
• Results-focused with a mindset to continuously improve operations and to keep up to date with the latest trends, driving targets and developing your team to meet set campaigns
• Confident communication skills, both written and verbal, with excellent professional presentation
• Intermediate ability in computer skills, including Microsoft suite.

Our Values
Passion, Integrity, Collaboration Innovation – these are the values that unite us, inspire us and set us apart. They’re not just words; they’re the heartbeat of King Living, pushing us to be our best.

What We Offer

• Uncapped team commission
• Competitive benefits program
• Career development and ongoing training
• Supportive and collaborative workplace
• Generous employee discounts
• Paid parental leave
• Growing international company
• Employee Assistance Program

King Living is an equal opportunity employer, all applicants will be considered regardless of your race, sexuality, religion, colour, gender identity or parental status.
 
To be considered for this role you must be an UK Citizen or Permanent Resident with full working rights to work and live in the UK.